Help & Contact

Whether you encounter any issues while using our products, want to learn about new exclusive products, receive personalized e-cigarette recommendations, or need assistance with tracking your order, you can chat with us over the phone, visit us in person, leave us a message via email or social media. Our customer service team in the UK is available seven days a week, dedicated to ensuring you have an excellent shopping experience with us, even if it’s your first time. We always appreciate hearing from you!

E-Mail: [email protected]

Address: 414 Gorton Road, North Reddish, Stockport, SK5 6RS

Monday to Sunday: 9am – 5pm

We highly recommend filling out the webform below to leave us a message, describing your issue, and we will get back to you as quickly as possible!



    You must be 18 or over to purchase from this website.

    Electronic cigarettes may contain nicotine which is addictive. Electronic cigarettes are products intended for use by person ages 18 years and over, They are not recommended for persons who are allergic/sensitive to nicotine; pregnant or breastfeeding women; persons who should avoid using nicotine products for medical reasons; or persons with an unstable heart condition as they could be hazardous to health. Keep Electronic Cigarettes out of reach of children.

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